POST api/qontak/prod/create-ticket

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
SubjectType	integer	None.
Category	integer	None.
CustomerSource	integer	None.
CategoryComplaint	integer	None.
SubCategory	integer	None.
ServiceType	integer	None.
Variant	integer	None.
TicketQontakID	string	None.
InteractionType	string	None.
Channel	integer	None.
Remarks	string	None.
VIN	string	None.
CustomerSingleID	string	None.
StatusTicketQontak	integer	None.
UrgencyLevel	integer	None.
Location	integer	None.
Destination	integer	None.
PICQontak	string	None.
StatusConcierge	integer	None.
InterfaceTicketQontak	boolean	None.

Request Formats

application/json, text/json

Sample:

{
  "SubjectType": 1,
  "Category": 1,
  "CustomerSource": 1,
  "CategoryComplaint": 1,
  "SubCategory": 1,
  "ServiceType": 1,
  "Variant": 1,
  "TicketQontakID": "sample string 1",
  "InteractionType": "sample string 2",
  "Channel": 1,
  "Remarks": "sample string 3",
  "VIN": "sample string 4",
  "CustomerSingleID": "sample string 5",
  "StatusTicketQontak": 1,
  "UrgencyLevel": 1,
  "Location": 1,
  "Destination": 1,
  "PICQontak": "sample string 6",
  "StatusConcierge": 1,
  "InterfaceTicketQontak": true
}

application/xml, text/xml

Sample:

<QontakCaseParameter xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Technosoft.Yana.LXI.XRM.API.Azure.Models.QontakModel">
  <Category>1</Category>
  <CategoryComplaint>1</CategoryComplaint>
  <Channel>1</Channel>
  <CustomerSingleID>sample string 5</CustomerSingleID>
  <CustomerSource>1</CustomerSource>
  <Destination>1</Destination>
  <InteractionType>sample string 2</InteractionType>
  <InterfaceTicketQontak>true</InterfaceTicketQontak>
  <Location>1</Location>
  <PICQontak>sample string 6</PICQontak>
  <Remarks>sample string 3</Remarks>
  <ServiceType>1</ServiceType>
  <StatusConcierge>1</StatusConcierge>
  <StatusTicketQontak>1</StatusTicketQontak>
  <SubCategory>1</SubCategory>
  <SubjectType>1</SubjectType>
  <TicketQontakID>sample string 1</TicketQontakID>
  <UrgencyLevel>1</UrgencyLevel>
  <VIN>sample string 4</VIN>
  <Variant>1</Variant>
</QontakCaseParameter>

application/x-www-form-urlencoded

Sample:

Failed to generate the sample for media type 'application/x-www-form-urlencoded'. Cannot use formatter 'JQueryMvcFormUrlEncodedFormatter' to write type 'QontakCaseParameter'.

Response Information

Resource Description

HttpResponseMessage

Name	Type	Additional information
Version	Version	None.
Content	HttpContent	None.
StatusCode	HttpStatusCode	None.
ReasonPhrase	string	None.
Headers	Collection of Object	None.
RequestMessage	HttpRequestMessage	None.
IsSuccessStatusCode	boolean	None.